Teams Quality Dashboard
Understanding adoption and issues with Microsoft Teams
An internal offering developed across multiple project deliveries. The default Teams adoption dashboard provided by Microsoft only offers 30 days of historical quality rating data via API. This project involved regular loading of data into a Lakehouse of delta-parquet tables and flexible network and organizational definitions derived from MS Graph to identify trends in quality and adoption over extended periods of time and optionally mapped to quality improvement program datasets to determine efficacy of improvement projects. The internal work involved development of sales enablement materials including data sheets, rude QA, and selling template materials, as well as delivery enablement materials including project templates, deployment templates, and team training materials.


